Location: Bellevue, Washington, United States
Date Posted: April 11
Description
For this position, you will use your experience as a Network Administrator to manage asset and information resources.
Your responsibilities will include:
- Managing the helpdesk and asset tracking system
- Maintaining a library of manuals, documentation, and software inventory
- Receiving, logging, and assigning help requests
- Assisting users with resolving computer and telephone related issues
- Monitoring IT systems and network health
- Providing on-call support for all IT systems (remote access, LAN, email, phone/voicemail systems)
- Assisting with the maintenance and support of IS infrastructure
- Coordinating requests to provide seamless support to users
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